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img{object-fit:contain;width:100%;height:100%}.qr-timer{color:var(--amber);justify-content:center;align-items:center;gap:8px;margin-bottom:20px;font-size:14px;display:flex}.qr-timer strong{font-variant-numeric:tabular-nums;font-size:18px}.qr-panel h3{font-size:17px}.qr-panel h3+p{font-size:12px}.waiting{color:#688754;background:#f1f6ec;border:1px solid #e3ebdb;border-radius:8px;justify-content:center;align-items:center;gap:9px;max-width:360px;margin:20px auto;padding:13px;font-size:13px;display:flex}.pulse-dot{background:#7c9e63;border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 4px #e4edda}.secure-note{justify-content:center;align-items:center;gap:7px;display:flex;font-size:10px!important}.pickup-success{text-align:center;padding:70px 20px}.pickup-success>span{color:var(--brand);background:var(--brand-light);border-radius:50%;margin-bottom:26px;padding:28px;display:inline-flex}.pickup-success h2{color:var(--brand-dark);font-size:30px}.pickup-success 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var(--line);gap:5px;margin-bottom:22px;display:flex}.tabs button{color:var(--muted);background:0 0;border:0;border-bottom:2px solid #0000;padding:12px 22px;font-size:13px}.tabs button.active{color:var(--brand);border-color:var(--brand)}.count-label{color:var(--muted);white-space:nowrap;font-size:11px}.settings-grid{grid-template-columns:1fr 1fr;gap:25px;margin-bottom:25px;display:grid}.settings-panel{padding:25px}.settings-panel>h2{margin-bottom:23px}.security-item{align-items:flex-start;gap:12px;margin-bottom:25px;display:flex}.security-item>svg{color:#6e925b;flex-shrink:0;width:20px}.security-item strong{font-size:12px}.security-item p{color:var(--muted);margin-top:5px;font-size:11px;line-height:1.8}.integration{border-bottom:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:15px;padding:23px;display:flex}.integration:last-child{border:0}.integration-info{flex:1;min-width:200px}.integration-info strong{font-size:13px;display:block}.integration-info small{overflow-wrap:anywhere;margin-top:5px;font-size:10px;display:block}.integration-actions{gap:8px;display:flex}.integration-actions .button{min-height:36px;padding:8px 10px;font-size:11px}.audit-details{white-space:pre-wrap;overflow-wrap:anywhere;background:#f5f7f1;border-radius:7px;max-width:430px;max-height:240px;padding:13px;font-size:10px;overflow:auto}summary{cursor:pointer;color:var(--brand);font-size:11px}.simulator-grid{grid-template-columns:minmax(310px,.9fr) minmax(350px,1.1fr);gap:24px;display:grid}.simulator-photo{padding-bottom:24px}.simulator-photo>.button,.simulator-photo>.notice{width:calc(100% - 46px);margin-left:23px;margin-right:23px}.simulator-photo .notice{margin-top:15px}.scenario-options{gap:6px;padding:20px 23px;display:flex}.scenario-options button{border:1px solid var(--line);background:#fff;border-radius:7px;flex:1;justify-content:center;align-items:center;gap:4px;min-height:39px;padding:6px;font-size:10px;display:flex}.shipping-label{color:#292c25;background:#fefdf8;border:1px solid #dfdfd6;flex-direction:column;gap:6px;width:80%;max-width:330px;margin:5px auto 16px;padding:22px;font-family:ui-monospace,Consolas,monospace;display:flex;transform:rotate(-1deg);box-shadow:0 4px 14px #273b1912}.label-carrier{letter-spacing:2px;font-size:16px;font-weight:800}.label-divider{background:#b5b8ac;height:1px;margin:6px 0}.shipping-label small{font-size:9px}.shipping-label>strong{font-size:13px}.shipping-label>span:not(.label-carrier){font-size:10px}.barcode{background:repeating-linear-gradient(90deg,#21281c 0 2px,#0000 2px 5px,#21281c 5px 6px,#0000 6px 8px,#21281c 8px 12px,#0000 12px 15px);width:90%;height:49px;margin:16px auto 4px}.label-tracking{text-align:center;letter-spacing:3px}.blurred-label{filter:blur(1.2px);opacity:.7}.scenario-hint{text-align:center;color:var(--muted);margin:20px 23px;font-size:11px}.demo-instructions{border-top:1px solid var(--line);margin:25px 23px 0;padding-top:22px}.demo-instructions h3{font-size:12px}.demo-instructions p{color:var(--muted);margin-top:10px;font-size:11px;line-height:1.7}.chat-panel{flex-direction:column;min-height:650px;max-height:810px;display:flex}.chat-heading{border-bottom:1px solid var(--line);align-items:center;gap:12px;padding:20px;display:flex}.chat-heading h2{font-size:14px}.chat-heading .tiny-tag{margin-left:auto}.chat-heading small{font-size:10px}.chat-messages{scrollbar-width:thin;background:#eef2e8;flex-direction:column;flex:1;gap:14px;padding:20px;display:flex;overflow:auto}.chat-bubble{background:#fff;border-radius:0 10px 10px;align-self:flex-start;max-width:93%;padding:12px 15px;box-shadow:0 1px 2px #1435200c}.chat-bubble.outbound{background:#deebd1;border-radius:10px 0 10px 10px;align-self:flex-end}.chat-bubble>small{color:#719264;font-size:8px}.chat-bubble p{white-space:pre-wrap;overflow-wrap:anywhere;margin:6px 0;font-size:12px;line-height:1.6}.chat-message-meta{color:#8a9b7b;justify-content:space-between;gap:16px;font-size:9px;display:flex}.chat-message-meta button{color:#587646;background:0 0;border:0;font-size:9px;text-decoration:underline}.chat-empty{text-align:center;color:#9daa8e;margin:auto;padding:20px}.chat-empty svg{margin:0 auto 15px}.chat-empty h3{color:#7c8d6c;margin-bottom:10px;font-size:15px}.chat-empty p{font-size:12px}.chat-compose{flex-direction:column;gap:12px;padding:16px;display:flex}.chat-compose label{font-size:10px}.chat-compose select{min-height:37px;padding:8px;font-size:11px}.compose-row{align-items:flex-end;gap:10px;display:flex}.compose-row textarea{min-height:64px;max-height:150px;font-size:11px}.compose-row .button{height:43px;margin-bottom:1px;padding:10px}.reply-context{border-left:3px solid var(--brand);background:#f2f6ee;justify-content:space-between;padding:7px 9px;font-size:10px;display:flex}.reply-context button{color:var(--brand);background:0 0;border:0;text-decoration:underline}.demo-qr-text{text-align:left;max-width:430px;margin:20px auto;font-size:11px}.demo-qr-text textarea{margin-top:12px;font-size:11px}.demo-qr-text p{color:var(--muted);margin:8px 0;font-size:11px}@media (min-width:1500px){.content{padding-top:44px}.metrics{gap:24px}.metric{padding:25px}.metric>strong{font-size:45px}}@media (max-width:1250px){.sidebar{width:224px;padding-left:14px;padding-right:14px}.app-main{width:calc(100% - 224px);margin-left:224px}.content{padding:29px 25px 40px}.topbar{padding:0 25px}.metrics{gap:12px}.metric{padding:17px 15px}.metric-top{font-size:10px}.metric-top svg{width:17px}.flow-label{display:none}td,th{padding-left:16px;padding-right:16px}.delivery-table{min-width:760px}.simulator-grid{grid-template-columns:1fr 1fr;gap:18px}.scenario-options{padding-left:15px;padding-right:15px}.scenario-options button{font-size:9px}.chat-heading{padding:17px 14px}.chat-heading h2{font-size:12px}}@media (max-width:980px){.sidebar{width:210px;padding:25px 12px 15px}.sidebar .brand{gap:8px;padding:0 7px;font-size:18px}.brand-mark{width:33px;height:33px}.nav-link{gap:10px;padding-left:10px;font-size:11px}.app-main{width:calc(100% - 210px);margin-left:210px}.content{padding:25px 21px 40px}.page-heading h1{font-size:27px}.page-heading>.button{font-size:11px}.metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.metric-top{font-size:11px}.metric>strong{font-size:36px}.metric-bottom{padding-top:10px}.flow-banner{padding:17px}.flow-banner p{line-height:1.6}.topbar{padding:0 21px;font-size:11px}.settings-grid,.simulator-grid{grid-template-columns:1fr}.chat-panel{min-height:650px;max-height:800px}.shipping-label{width:65%;max-width:350px}.scenario-options button{font-size:11px}.filters{flex-wrap:wrap;padding:17px}.filters .search-field{flex-basis:100%}.advanced-filters{grid-template-columns:1fr 1fr;padding:0 17px 18px}.panel-heading{padding:19px}.app-footer{padding:18px 21px}.integration-info{min-width:180px}.detail-grid{gap:22px}}@media (max-width:700px){.sidebar{z-index:40;width:260px;transition:transform .2s;transform:translate(-100%)}.sidebar.open{transform:translate(0)}.sidebar .brand{font-size:20px}.nav-link{min-height:46px;font-size:13px}.demo-nav{font-size:12px}.app-main{width:100%;margin-left:0}.menu-button{margin-right:9px;display:inline-flex}.topbar{justify-content:flex-start;height:64px;min-height:64px;padding:0 15px}.topbar-meta{margin-left:auto}.demo-indicator{padding:5px;font-size:8px}.topbar>span{font-size:10px}.breadcrumb-slash{margin:0 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span{text-align:right;max-width:190px}.modal,.modal.wide{border-radius:13px;width:calc(100% - 20px);max-height:95dvh;padding:18px}.modal-heading{margin-bottom:15px;padding-bottom:10px}.detail-header{flex-direction:column;align-items:flex-start;margin:17px 0}.detail-header h2{font-size:21px}.detail-grid{grid-template-columns:1fr}.label-photo{min-height:150px;max-height:240px}.label-photo img{max-height:240px}.facts{gap:17px;margin:23px 0}.qr-panel{padding:10px 0 20px}.qr-code{aspect-ratio:1;width:min(340px,100%);height:auto;margin:20px auto 15px;padding:12px}.qr-panel h2{font-size:22px}.qr-panel h3{font-size:16px}.qr-panel h3+p{font-size:11px}.secure-note{font-size:9px!important}.pickup-success{padding:45px 5px}.pickup-success h2{font-size:26px}.form-grid{grid-template-columns:1fr}.checkbox-grid{gap:5px}.phone-form{padding:11px}.settings-panel{padding:20px}.integration{gap:12px;padding:18px 16px}.integration .whatsapp-icon{width:34px;height:34px}.integration-info{min-width:170px}.integration-info small{font-size:9px}.integration-actions{justify-content:flex-end;width:100%}.settings-grid{gap:19px}.settings-view .panel-heading{flex-direction:column}.simulator-grid{display:block}.simulator-photo{margin-bottom:24px}.chat-panel{min-height:650px;max-height:850px}.shipping-label{width:82%}.scenario-options button{font-size:9px}.chat-heading h2{font-size:13px}.chat-bubble{max-width:95%;padding:11px}.chat-bubble p{font-size:11px}.chat-messages{padding:14px}.chat-compose{padding:12px}.login{flex-direction:column;display:flex}.login-story{min-height:0;padding:24px}.login-story>div,.login-foot{display:none}.login-form-wrap{padding:40px 24px}.login-form h2{font-size:27px}.filters .sr-label{flex:1}.filters .sr-label select{width:100%;min-width:0;font-size:11px}.filters .button,.advanced-filters label{font-size:11px}.advanced-filters input,.advanced-filters 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var(--line,#dededc);background:var(--surface,#fff);color:inherit;border-radius:16px;flex-direction:column;gap:10px;padding:22px;text-decoration:none;transition:transform .15s,box-shadow .15s;display:flex}.quick-card:hover,.quick-card:focus-visible{transform:translateY(-2px);box-shadow:0 5px 18px #0001}.quick-card span{color:var(--muted,#666);font-size:.9rem}.delivery-thumb{cursor:pointer;background:0 0;border:0;border-radius:10px;flex-shrink:0;width:64px;height:64px;padding:0;overflow:hidden}.delivery-thumb img{object-fit:cover;width:100%;height:100%}.pickup-action label,.resident-pickup label{text-align:left;flex-direction:column;gap:8px;margin:14px 0;display:flex}.resident-pickup{border-top:1px solid #ddd;margin-top:24px;padding-top:24px}.resident-pickup small{margin:15px 0;display:block}.resident-details>.panel{padding:clamp(18px,4vw,28px)}.resident-details .qr-panel{margin:20px 0}.photo-camera video{object-fit:contain;background:#17241e;border-radius:14px;width:100%;max-height:45dvh;display:block}.mobile-photo-entry{min-width:0}@media (max-width:700px),(hover:none) and (pointer:coarse){.delivery-table{width:100%;min-width:0;display:block}.delivery-table thead{display:none}.delivery-table tbody{gap:12px;padding:12px;display:grid}.delivery-table tr{border:1px solid var(--border,#e2e8e4);border-radius:14px;grid-template-columns:minmax(0,1fr) auto;gap:12px;padding:12px;display:grid}.delivery-table td{white-space:normal;overflow-wrap:anywhere;border:0;min-width:0;padding:0;display:block}.delivery-table td:first-child{grid-column:1/-1}.delivery-table td[data-label]:before{content:attr(data-label);color:#65746b;margin-bottom:4px;font-size:11px;display:block}.delivery-table td:nth-child(3){text-align:right}.delivery-table td:nth-child(4){grid-column:1}.delivery-table td:last-child{place-self:center end}.delivery-table .package-cell{align-items:flex-start;min-width:0}.delivery-table 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